During my thirty-year career progression from managing fundamental and applied chemical research at Exxon, to serving as the Executive Director of Membership for the world’s largest scientific society, to my current position as Executive Director and CEO, I have had the opportunity to evaluate hundreds of exceptionally qualified companies that have offered their services to these organizations. Of all the companies I have contracted services with, LM Media Worldwide, LLC, is one of the few companies that has exceeded my expectations in terms of reliability, thoroughness, and dedication to customer service. Laura McNeill and Michelle Ilowite Donson, have been under contract with my company for the past five years and have provided hotel sourcing and contracting services for a wide range of our business needs. We manages a portfolio of over 400 scientific conferences held at over 20 locations world-wide. Laura and Michelle have assisted our organization in identifying new hotel and conference sites for our expanding portfolio of conferences and negotiating extremely favorable rates for these facilities. As a result of their outstanding efforts in meeting our conference business needs, I asked Laura and Michelle to take responsibility for identifying sites and planning all logistical arrangements for all biannual Board of Trustees meetings. The Board is comprised of the world’s most esteemed scientists (many are Nobel Prize winners) and it is vital that our board meetings reflect the prestige associated with these world leaders of the scientific community. The professionalism and attention to detail provided by Laura and Michelle has alleviated my need to focus on the planning and operational details of these meetings and rather focus on the programmatic activities, financial performance and strategic initiatives of our agendas. I unconditionally recommend the services of LM Media Worldwide, LLC and do not believe you could find a more competent, dedicated, service-oriented and pleasant team than Laura McNeill and Michelle Ilowite Donson to meet your business needs.

I have had the distinct pleasure and privilege of working with LM Media for the past seven years and they are hands down one of the best vendors I have ever worked with. Their phenomenal team is full of customer service oriented powerhouses who are quick to respond and troubleshoot any need at any time. Their connections in the industry are limitless and they have helped me get some of the best rates I’ve ever seen. Thanks to them, we’ve been able to find our way into some of the most beautiful properties across the globe that we normally couldn’t afford if we were to try to book on our own. Hotels see their name and get excited to work with us! I appreciate how thorough and detailed their searches are as well as the support they provide throughout our contract with the hotel. They ask the right questions and negotiate better than I could do myself, leveraging their collective hotel knowledge and experience for the benefits of our programs. Not only has LM Media supported us with scouting hotels and room blocks for programs, but they’ve also leaned outside of traditional hotel spaces and helped us scout non-hotel venues as well, which saves us time, energy and money. I recall working at Relay Graduate School of Education as the VP of Operations when COVID-19 first hit. These ladies went to bat for my organization, saving us $1.8M in cancellation fees through their tough negotiations and strategic approach towards protecting our funds. Now, I own my own events production company, BlackOps Consulting Group, and we refuse to work with any other provider because we know we already have the best. Hands down, without a doubt, we highly recommend LM Media for your hotel and/or venue scouting needs.

I am writing to highly recommend the services of LM Media. I have been working with LM Media for over 4 years now. Not only are they easy to work with, they provide excellent customer service and provide the best options and rates for our meetings. LM Media has allowed us to hold meetings at hotels where we may not normally have been able to get into based on our space needs. In addition, they are able to negotiate great deals and concessions on our behalf. With many third parties, once they contract the space you never hear from them again but that is surely not the case with the LM Media team. They are available 24/7 to assist with any issues that may arise at the hotel whether it has to do with the contract or not. I cannot say enough good things about Jackie, Michele, Laura and the whole team. They are responsive and understand the business especially in a market where everyone is watching their costs but don’t want to see service and expectations diminish. I highly recommend LM Media for all your meeting needs!

LM Media Worldwide is a rare find. They offer a one-stop, comprehensive solution for your meeting and event needs that consistently exceeds expectations, coupled with the kind of personalized, thoughtful communication and transparency that humanizes the entire process. Their experience and relationships are unparalleled and provide the kind of leverage organizations need when negotiating the complexities of large venues and hotels. When they say that you explain your destination, specific requirements, and budget and they take care of the rest, it’s not hyperbole: LM Media truly delivers! It is my pleasure to recommend Laura Krueger and Michelle Donson and LM Media Worldwide for their outstanding client services, immaculate attention to detail and overall ability to deliver longstanding results. I first started working with LM media in 2015, when I was sourcing hotel options in the challenging New York City environment for my film festival attendees and related meeting space needs. Laura and Michelle immediately understood my unique needs and worked tirelessly to provide a wide variety of suitable venues. This process was new to me, honestly overwhelming, and their perspective and expertise proved invaluable. Thanks to LM Media, I was able to clearly evaluate my options and secure the best rates and event spaces. Working with LM Media meant that I didn’t need to worry about a crucial aspect of my event: it was in capable, caring hands and I could focus on other priorities to ensure that I provided the best possible attendee experience. I’ve been working with LM Media ever since, 7 years and counting, and I can’t imagine a scenario where I produce my event without them. When challenges arise, and they always do, they fight for me, and get the results I need. Furthermore, they do so with a sense of pride and dedication rarely found today. And their attention to the relationship feels equally important to the level of service they provide. Considering everything they have provided from a business perspective; I can’t help but acknowledge their personal attention over the years. In the thick of producing my event a thoughtful gift would always arrive - artisan donuts and pastries, a bottle of wine, little personal touches that said, “we know you’re stressed and in the thick of it and we want to help in any small way that we can!” Simply put: Laura and Michelle get it and know how to get the job done while also recognizing the client and the importance of investing in the client relationship. I’ve enjoyed wonderful dinners with them, Broadway shows, and many raw and honest conversations where I convey the stress and challenges of producing an event in New York City on a limited budget. They always listen, adapt quickly, and make sure that I have the best possible options to meet my goals. What I do isn’t easy, but LM Media makes it a little bit easier every year and I am grateful for that. I recommend Laura, Michelle and the entire team at LM Media Worldwide without reservation.

During my time as Director of Operations for Leadership Programs, I have had the opportunity to work extensively with Laura Krueger and Michelle Donson and their team in securing appropriate venues for our programming. The team at LM Media Worldwide, LLC, has exceeded my expectations in terms of reliability, thoroughness, and dedication to customer service.